Most of our 14K, 10K, and 18K white gold and rose gold pieces start as yellow gold that's rhodium-plated (white gold) or rose-gold-plated (rose gold) to achieve that color — a standard jewelry industry process. Plating can wear over time; if that happens, bring your piece back and we'll replate it under warranty. Some items are available in solid, natural alloy — ask our team if you'd prefer that.

Yes. In-stock items ship in 3–5 business days; custom and made-to-order pieces, including engagement rings, typically take 1–2 weeks. We offer free standard U.S. shipping with signature required on delivery — we don't currently ship internationally.

We don't offer refunds, but we do offer exchanges within 14 days of purchase for items in original condition with original packaging and receipt. Custom, special-order, and sale items aren't eligible.

Yes, we offer flexible financing options, including 0% interest for up to a year. Ask our team in-store for details.

Yes, the gold offered at JC Gold Jewelers is real. We only offer high quality, genuine gold products at our store. All of our gold jewelry is carefully inspected and authenticated to ensure that it is made of authentic, pure gold. We stand behind the quality of our products and are committed to offering our customers only the best.

No, the gold offered at JC Gold Jewelers will not tarnish or turn green because it is real, pure gold. Gold is a naturally lustrous metal that does not tarnish or corrode over time. It is also hypoallergenic, so it is unlikely to cause any allergic reactions or skin irritation. With proper care, your gold jewelry from JC Gold Jewelers should last for many years and remain beautiful and radiant.

JC Gold Jewelers is proud to offer a wide range of jewelry repair services to our customers. Our skilled jewelers are trained in all aspects of jewelry repair, and can handle everything from simple ring sizing to more complex repairs. Some of the repair services we offer include: ring sizing, prong repair, stone setting, chain repair, pearl restringing, soldering, engraving, rhodium plating, watch battery replacement, watch repair, custom jewelry design, and appraisals. In addition to these services, we are also able to handle many other types of repair work. Our team is dedicated to providing high quality repair services and ensuring that your jewelry is returned to you in excellent condition. If you have a repair need, don't hesitate to bring your jewelry to JC Gold Jewelers for a free repair estimate.

Yes, JC Gold Jewelers is pleased to offer custom jewelry design services to our customers. Our team of experienced jewelers is skilled in creating one-of-a-kind pieces of jewelry to meet your specific needs and preferences. Whether you have a clear vision for your custom piece or need help turning your ideas into a reality, we can work with you to create a piece of jewelry that is truly unique and special. Our custom design process begins with a consultation to discuss your ideas, budget, and preferences. From there, we will create a design plan and provide you with a quote for the project. Once you have approved the design and price, we will begin the fabrication process, working closely with you to ensure that your custom piece meets all of your expectations.

Yes, JC Gold Jewelers is pleased to offer gold buying services at our physical store locations. If you have unwanted or broken gold jewelry, we will pay top dollar for your gold. Our team of experienced jewelers will carefully evaluate your gold to determine its weight and purity, and offer you a fair price based on current market values. We are committed to offering our customers the best possible prices for their gold, and strive to create a hassle-free and convenient process for selling your gold. To sell your gold to JC Gold Jewelers, simply bring your gold to one of our store locations and speak with a member of our team. We will provide you with a quote and, if you accept, pay you on the spot. It's that easy!